[Clisyx Media]

01Overview

[Clisyx Media] ("we," "us," or "our") operates an automated lead generation, nurture, and appointment booking system that receives inquiries submitted through our website, landing pages, and advertising platforms (including Meta and Google), processes them through webhook-based workflows, and follows up via call, text, and email to help schedule service appointments. This policy applies to anyone who submits their information through any of these channels.

02Information we collect

Depending on how you get in touch with us, we may collect:

• Contact details: name, phone number, email address, mailing or service address.
• Inquiry details: the service you're requesting, property type, preferred appointment times, and any notes you provide.
• Communication data: records of calls, text messages, and emails exchanged with us, including timestamps and delivery status.
• Booking data: appointment date, time, technician or service assignment, and confirmation/reminder status.
• Technical data: IP address, device/browser type, and referral source (e.g., which ad or landing page you came from), collected automatically when you submit a form.

03How we collect it

• Directly from you, when you fill out a form on our website or a landing page.
• From advertising platforms, when you submit a lead form on Meta (Facebook/Instagram) or Google, which is passed to us automatically via a secure webhook.
• From phone calls or texts, when our team or automated system logs details from a conversation.
• From scheduling activity, when you book, reschedule, or confirm an appointment.

04How we use it

• To respond to your inquiry and provide a quote or service information.
• To schedule, confirm, and remind you of appointments.
• To send follow-up and nurture messages (call, text, or email) related to your inquiry.
• To improve our advertising and follow-up process, including which ad sources produce genuine inquiries.
• To maintain business records and comply with legal obligations.

We do not sell your personal information.

05Consent to contact

By submitting your contact information through our website, a landing page, or an advertising lead form, you consent to be contacted by [Clisyx Media] and our service providers by phone call, text message (SMS/MMS), and email regarding your inquiry — including quotes, appointment scheduling, service reminders, and related offers. Calls or texts may be sent using an automatic telephone dialing system or prerecorded/artificial voice.

06Booking & scheduling

When you book an appointment, we share the minimum information needed — your name, contact details, service address, and appointment details — with the scheduling and dispatch tools we use internally, and with the technician or team assigned to your appointment, solely to fulfill the booking.

07Sharing of information

We share information only with service providers who help us operate this system, under confidentiality and data protection terms, including:

• Workflow automation and webhook processing tools we use to route and manage leads.
• SMS, voice, and email delivery providers used to send nurture and appointment messages.
• Calendar and scheduling tools used to book and manage appointments.
• Advertising platforms (Meta, Google), where required to report conversions back for campaign performance — this does not include sharing your contact details for their independent marketing use.

We may also disclose information if required by law, or to protect the rights, safety, or property of [Clisyx Media] or others.

08Meta platform data

If your inquiry originated from a lead form on Facebook or Instagram, the information Meta shares with us is handled in accordance with Meta's Platform Terms and Developer Policies, and is used only for the purposes described in this policy. It is not used for any purpose beyond responding to and fulfilling your inquiry. You can also review or manage the information Meta holds about your ad interactions directly in your Meta account's Ad Preferences settings.

09Cookies & tracking technologies

Our website and landing pages may use cookies or similar tracking technologies (including Meta Pixel and Google Ads tracking) to measure ad performance and understand which sources lead to genuine inquiries. You can control cookies through your browser settings; disabling them may limit some site functionality.

10Data retention

We retain your information for as long as needed to respond to your inquiry, complete any booked service, and meet our business, accounting, or legal recordkeeping obligations. If you ask us to delete your information, we will do so except where we're required to keep it for legal or legitimate business purposes.

11Data security

We use reasonable administrative and technical safeguards — including encrypted connections and access-controlled systems — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12Your rights & choices

• Opt out of texts: reply STOP to any text message we send.
• Opt out of calls or emails: tell us directly, or use the unsubscribe link in any email.
• Access or correct your information: contact us using the details below.
• Request deletion: contact us and we will delete your information except where we're required to retain it.

13Children's privacy

Our services are intended for adults seeking or providing services for their property. We do not knowingly collect information from anyone under 18.

14Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly.

15Contact us

Questions about this policy or your information? Reach us at:

• Email: [1Clisyx@gmail.com]
• Phone: [813-730-3258]
• Mailing address: [228 Lovely Ct, Plant City FL]